Production timelines vary depending on the designer, item, and time of year. Please be mindful of Indian festivals such as Diwali, Eid, Holi, and Navratri, which may lead to delays. Also note that timelines refer to production only and do not include delivery or final fittings.

We recommend the following minimum timelines:

• Brides: Order at least 12–14 weeks before your event
• Grooms: Order at least 10–12 weeks before your event

Our goal is to have your order delivered at least 2 months prior to your event, allowing you ample time for final fittings. 

Please note: We do not accept rush orders. If you’re on a tighter timeline, we welcome you to explore our ready-to-purchase in-store collection, and we’ll do our best to assist you on a case-by-case basis.

No, we do not provide alterations. However, we’re happy to refer you to a seamstress or alteration specialist. Please note: Shah Style Inc. is not affiliated or responsible with these specialists, and all communications must be made directly with them.

Bridal & Groomswear Orders – Made-to-Measure Policy
For bridal orders above $3000 and groom orders per piece,, we offer a $250 made-to-measure service fee, which includes one fitting session. Any additional fittings or adjustments required by the seamstress will be the client’s responsibility and billed separately.

This fee may be waived at the time of order placement, depending on the specific designer or promotion. However, please note that any and all alteration costs will be the responsibility of the client. Shah Style Inc. is not liable for alterations or fit-related concerns once the order is delivered.

Any tailoring beyond the $250 limit is the client’s financial responsibility and must be paid before delivery.

Please check our stores terms and conditions listed under our refund and exchange policy

Yes, a selection of items can be customized depending on the designer’s discretion. Available customization options may include:

• Color
• Blouse cut/style
• Neck depth & neckline
• Sleeve length
• Length of blouse, kurta, sherwani, or lehenga
• Additional dupatta
• Additional Veil
• Additional Inner kurta
• Coordinating shoes or accessories
• Size
• Much more… 

Please note: Some of these customizations may incur additional charges, which are determined by the designer or brand’s headquarters—not Shah Style Inc.

Any applicable fees will be clearly communicated to you before or during the ordering process. All customizations are subject to final approval by the designer's team.

Fully custom designs or structural changes to original pieces are not available, as the creative vision belongs to the designer.

While we collaborate closely with our designers to provide size-inclusive options, some designers apply a markup fee for sizes above female bust 42" or male chest 44". This reflects the extra fabric, embroidery, and construction required for extended sizing.

If any surcharge is added by the designer after your initial purchase, it will be communicated to you, and payment of the remaining balance will be required prior to delivery.

Please note that failure to pay the additional balance may result in delays or cancellation of your order, and orders canceled under this condition are non-refundable.

South Asian outfits are rarely mass-produced—each piece is often handcrafted or hand-embroidered, requiring time and individual attention. Because of this, we aim to carry a range of sizes from XS to XXL in-store.

However, availability may vary depending on what sizes the designers are able to provide at the time of shipment. If your size is not available in-store, we are happy to assist you with custom ordering based on your measurements, whenever possible.

Due to the hand-dyed nature of our garments, slight color variations are natural and expected. Each piece is dyed individually—not in bulk—which means no two pieces will be exactly the same.

Additionally, freshly made-to-order items may differ slightly in color from samples or display pieces in-store, as fabrics absorb dye differently based on their weave, weight, and composition.

Please also note that product images on our website may appear slightly different due to lighting, professional photo editing, and differences in screen or monitor settings. As such, Shah Style Inc. cannot guarantee exact color matches to what you see online or even in-store.

We always refer to the color descriptions provided by the designers for accuracy and consistency.

If your order arrives with a production defect, damage, or any serious issue, please contact us at order@shahstyleinc.com within 24 hours of delivery. Your email must include a detailed description of the issue, along with clear photos and video of the product for review.

Please note:

• Defects do not include dissatisfaction with custom colors or changes in personal preference after delivery.
• Custom orders are final and made based on the specifications approved at the time of purchase.

We are unable to assist with any claims made after 24 hours of delivery, so please inspect your items promptly.

Ready-to-Ship items are dispatched from Chicago within 2–4 business days. Orders placed Friday–Sunday will be shipped out on the next business day (typically Monday or Tuesday).

For expedited shipping requests, please email us at info@gmail..com.

Yes, rush shipping is available at an additional cost, determined by third-party carriers (e.g. FedEx, UPS).

Shipping fees will be communicated via email or WhatsApp, and tracking details will be shared once payment is confirmed.Please note: Shah Style Inc. and Āve Chicago are not responsible for delays caused by shipping carriers. You must contact the courier directly for updates or issues.

Not always. While we do our best to keep the Ready-to-Ship section updated with pieces currently available in-store, our in-store selection is much larger and tends to sell quickly.

The website highlights some of our most popular styles, but if you're local, we highly encourage you to visit our boutique in person to explore our full collection.

Our boutique is led by a founder and creative director with a formal degree in Fashion and hands-on experience across both Western and South Asian fashion industries—bringing a thoughtful, personalized approach to every client interaction.

More than just a retail space, our goal is to become Chicago’s premier destination for Indian designer fashion and a welcoming space for the community. We love creating opportunities for connection through designer pop-ups, styling sessions, and special events that bring people together.

We invite you to visit us at: 761 West Golf Road, Schaumburg, ILCome experience the warmth, creativity, and culture for yourself!

We carry a curated capsule collection featuring select styles, silhouettes, and signature looks from each designer. While we regularly update our inventory with new arrivals, we also intentionally keep timeless and classic pieces available in-store.

The full collections and lookbooks from each designer are available to view and purchase online. We do our best to keep these updated with the latest releases as soon as they become available.

Our prices are comparable to designer prices in India, with a few important differences. Our pricing reflects not just the product itself, but also the costs of international shipping, customs and duties, and the convenience of being able to see, touch, and try on the pieces in person—right here in the U.S.

When shopping with us, you also save time and money on flights, luggage fees, accommodations, and taking time off to travel to India. Plus, we handle all coordination with the designers and their teams in India—so you don’t have to worry about late-night calls or miscommunications across time zones.

Yes, we do offer sales from time to time. However, we do not have a set calendar or fixed schedule for when these sales occur.

All sale announcements are shared exclusively via our social media pages, so be sure to follow us there to stay updated or join our WhatApp Group Newsletter on any upcoming promotions or special events.

No, We do not offer any kind of discounts. Just as our designers sell in India, we do not do any discounts on any new custom orders. These pieces are being made brand new, and freshly hand dyed as well. 

We are a registered business with the state of Illinois. Our sales tax is only 10% while in India you are paying up to 20% in GST. We are saving you an additional cost there as well.

Yes, we’re happy to assist with coordinating outfits for your bridal party!

Please note that pricing typically starts at $200 per outfit, depending on the style, designer, and customizations. We're happy to discuss options in more detail, including style direction, color coordination, sizing, and timelines to ensure a seamless experience for you and your party.

Feel free to reach out to schedule a consultation—we’d love to help bring your vision to life! Reach out at info@shahstylein.com

All pieces are considered final sale, this includes all regular prices items, sale items, jewelry, accessories, and as well any orders placed as these pieces are made per your body measurements and customizations.

Regular-priced items below $300 are eligible for return under the following conditions:

• Return must be shipped within 48 hours of delivery.
• Items must be in original condition, shipped back with its original packaging, with tags intact.
• A 10% restocking fee will be deducted from the refund.
• Return shipping is the responsibility of the customer.

After inspection, customers will be notified of the return status.

• Jewelry purchased online is final sale. No returns or exchanges.
• By placing an order, you agree to these terms.

All ready-to-ship items above $301+ available at our Schaumburg, IL location may have been used as floor samples, in photoshoots, or tried on. These are sold as-is and are final sale..

We’re sorry we don’t offer these kinds of services.

You may request a cancellation within 24 hours of placing your order by contacting us at orders@shahstyleinc.com.

After 24 hours, we are unable to cancel or modify your order, as it is submitted to the designer and production begins immediately. We appreciate your understanding, as each piece is made-to-order and crafted specifically for you.

We’re truly sorry to hear about your event being canceled. Unfortunately, we are unable to offer refunds on made-to-measure or custom orders. These pieces are specifically tailored to your measurements and preferences, making them very difficult to resell or repurpose for another client.

We appreciate your understanding, as each piece is made just for you.

Yes, we proudly offer personalized styling services to help bring your full look together. Our styling service fee is $200, which includes:

• Draping style suggestions
• Jewelry style and sourcing recommendations
• Finding the perfect accessories and shoes. 
• Hair and makeup guidance
• A personalized styling consultation tailored to your event and vision

For clients interested in personal shopping assistance with brands outside of Shah Style Inc., an additional fee of $100 applies on top of the styling service fee (Total: $300).

This service is ideal for clients looking for a comprehensive, curated look from head to toe.